VAT refund

When will I receive a refund of VAT as a customer? Our customers are asking us this question more and more often. That is why we have taken this matter into consideration and have written a guide that will help you to understand what steps are necessary to get your VAT refunded.

First of all, we list a few basic points that are absolutely necessary in order to be eligible for a refund. These include placing an order which is delivered to a country within the EU and for which the export is verified. Furthermore, the period between purchase (invoice date) and export of the goods must not be longer than 3 months apart.

Futher more we will raise a fee about 15,00 € per invoice to cover the cost of the work.

If you still have any questions regarding the VAT refund, please do not hesitate to contact us.